You already own the METOS System and something is not quite right?

To make sure your system is up and running smoothly we offer technical support in 4 steps.

 

STEP 1

Always include Station Serial Number, your Username and the name of the Dealer when you send support request.

It enables us to check the problem faster.

 

STEP 2

Who delivered your METOS System?

• Local Dealer
• Local METOS Company

 

STEP 3

Contact your local dealer or local METOS Company regarding:

• Station installation
• Sensor installation and startup
• Firmware upload
• Platform configuration
• Software and App training
• Disease Models training
• Data Interpretation
• Data export
• Station upgrade specification

 

STEP 4

Pessl Instruments Support Center is available for:

• Hardware Failure Check Ups
• Disease Models Activation
• Support on FieldClimate data Interpretation and data interventions
• Remote Firmware Upload
• Complex Solution Configurations

 

 

Support Center

metos.freshdesk.com