METOS SUPPORT CENTER
You already own the METOS System and something is not quite right?
To make sure your system is up and running smoothly we offer technical support in 4 steps.
STEP 1
Always include Station Serial Number, your Username and the name of the Dealer when you send support request.
It enables us to check the problem faster.
STEP 2
Who delivered your METOS System?
- Local Dealer
- Local METOS Company
STEP 3
Contact your local dealer or local METOS Company regarding:
- Station installation
- Sensor installation and startup
- Firmware upload
- Platform configuration
- Software and App training
- Disease Models training
- Data Interpretation
- Data export
- Station upgrade specification
STEP 4
Pessl Instruments Support Center is available for:
- Hardware Failure Check Ups
- Disease Models Activation
- Support on FieldClimate data Interpretation and data interventions
- Remote Firmware Upload
- Complex Solution Configurations
Support Center
metos.freshdesk.com
Or click on Help in bottom right corner and create a ticket.
METOS® MANUALS
Access detailed technical documentation and answers to frequently asked technical questions.