METOS by Pessl instruments

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METOS SUPPORT CENTER

 

You already own the METOS System and something is not quite right?

To make sure your system is up and running smoothly we offer technical support in 4 steps.

 

STEP 1

Always include Station Serial Number, your Username and the name of the Dealer when you send support request.

It enables us to check the problem faster.

 

STEP 2

Who delivered your METOS System?

  • Local Dealer
  • Local METOS Company

 

STEP 3

Contact your local dealer or local METOS Company regarding:

  • Station installation
  • Sensor installation and startup
  • Firmware upload
  • Platform configuration
  • Software and App training
  • Disease Models training
  • Data Interpretation
  • Data export
  • Station upgrade specification

 

STEP 4

Pessl Instruments Support Center is available for:

  • Hardware Failure Check Ups
  • Disease Models Activation
  • Support on FieldClimate data Interpretation and data interventions
  • Remote Firmware Upload
  • Complex Solution Configurations

 

 

Support Center

metos.freshdesk.com
Or click on Help in bottom right corner and create a ticket.


METOS® MANUALS

Access detailed technical documentation and answers to frequently asked technical questions.

 

Go to Manuals

Pessl Instruments GmbH
Werksweg 107, 8160 Weiz, Austria
+43 3172 55 21
office@metos.at
VAT No.: AT U43037600 / FN 132857d
Bank Account: Raiffeisenbank Weiz-Anger
BLZ 38187
IBAN: AT36 3818 7000 0504 4607
SWIFT/BIC RZSTAT2G187


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