You already own the METOS System and something is not quite right?
To make sure your system is up and running smoothly we offer technical support in 4 steps.
Always include Station Serial Number, your Username and the name of the Dealer when you send support request.
It enables us to check the problem faster.
Who delivered your METOS System?
- Local Dealer
- Local METOS Company
Contact your local dealer or local METOS Company regarding:
- Station installation
- Sensor installation and startup
- Firmware upload
- Platform configuration
- Software and App training
- Disease Models training
- Data Interpretation
- Data export
- Station upgrade specification
Pessl Instruments Support Center is available for:
- Hardware Failure Check Ups
- Disease Models Activation
- Support on FieldClimate data Interpretation and data interventions
- Remote Firmware Upload
- Complex Solution Configurations
Or click on Help in bottom right corner and create a ticket.
Access detailed technical documentation and answers to frequently asked technical questions.